These Terms and Conditions apply to all SMS messages sent and received as part of the A2P 10DLC messaging services provided by LeadSpark. Your use of this service constitutes acceptance of these terms.
By accessing or using LeadSpark services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and the accompanying Privacy Policy. If you do not agree to these terms, you should not use our services.
Use of LeadSpark’s services constitutes a binding agreement to these Terms & Conditions. No separate written contract is necessary to establish this agreement.
As a user, you must explicitly consent to receive messages from LeadSpark. Consent can be given through various channels including, but not limited to, our website sign-up forms, paper forms, or verbally through customer service interactions.
LeadSpark offers toll-free or local tracking numbers as part of the service. Users must provide the required information to verify the tracking number, in accordance with applicable regulations. Usage of tracking numbers may incur additional charges, which will be deducted from the payment method on file, connected to the user's wallet. Fees are calculated based on the volume of messages or calls routed through the tracking number, and charges will be reflected on the next billing cycle.
Messages sent by LeadSpark may include alerts, reminders, promotional offers, updates, and other relevant communications. The frequency of these messages will depend on your interaction with our services and your preferences.
Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier.
By using LeadSpark’s services, users agree to recurring monthly billing through their chosen payment method. Charges related to tracking number usage are deducted automatically based on activity. In the event of a failed payment, users will be notified and must update their payment details to avoid service interruptions. LeadSpark is not responsible for fees or charges imposed by third-party payment processors (e.g., Stripe).
Users may cancel their subscription by contacting [email protected] at least 7 days before the next billing date to avoid being charged for the following month. If a user is dissatisfied with the service, a refund for the current month’s charges may be requested. Refunds will be processed via Stripe and may take up to 30 days to reflect in the user's account. No refunds will be issued for previous months' services.
In the event of a dispute, users agree to first attempt to resolve the issue directly with the owner of LeadSpark. Both parties agree to make reasonable efforts to reach an amicable resolution without resorting to legal intervention. If a resolution cannot be reached, a refund of the current month's charges will be issued and the account in question terminated. Refunds will be processed via Stripe and may take up to 30 days to reflect in the user's account. No refunds will be issued for previous months' services.
To discontinue receiving messages from LeadSpark, you can reply "STOP" to any of our messages at any time. This will unsubscribe you from our SMS communications.
LeadSpark does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.
When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.
You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.
LeadSpark reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.
These Terms & Conditions are governed by the laws of Colorado, USA, without regard to conflict of law principles.
For any queries or concerns regarding these Terms and Conditions, please contact LeadSpark at [email protected].
LeadSpark uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and improve our services. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website. By using our website or services, you consent to the use of cookies in accordance with this policy.
LeadSpark uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and improve our services. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website. By using our website or services, you consent to the use of cookies in accordance with this policy.
We may ask You to provide personally identifiable information, including but not limited to:
First and last name
Email address
Phone number
Location details such as your address, city, or country
Any other data such as personal preferences, requirements, or comments
The Company may use Personal Data for purposes such as:
Providing and maintaining our Service
Managing Your account
Contacting You via email, SMS, or other communication methods
Sending news, offers, and updates unless you opt out
Managing and attending to user requests
Business transfers or legal requirements
We will retain Your Personal Data only as long as necessary to fulfill the purposes outlined in this policy. Your information may be transferred to and maintained on computers outside Your jurisdiction, where data protection laws may differ. We take all necessary steps to ensure Your data remains secure.
We may disclose Your Personal Data:
To comply with legal obligations
To protect and defend the rights or property of the Company
To prevent wrongdoing in connection with the Service
To protect the personal safety of users or the public
We implement commercially acceptable means to protect Your Personal Data, though no method of transmission or storage is 100% secure.
Our Service may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.
We may update this Privacy Policy periodically. Changes become effective when posted on this page.
If you have any questions about this Privacy Policy, You can contact us via email at [email protected].
This Privacy Policy was last updated on 2025/01/03 13:11:11